1. Agreeing to these terms
By using AskBase, you agree to these terms. If you don't agree, don't use it.
TO CONFIRM: how and when you accept these terms (for example, a screen in the app at first sign-in)
2. Your account
We create your account for you. There is no sign-up. Keep your password to yourself: you're responsible for what's done with your account.
3. Your messaging account
AskBase links to the messaging account you use with your clients, as an extra device. It does this with software that the messaging app's owner did not make and has not approved. AskBase is not made, endorsed or supported by that company.
Using AskBase may go against the messaging app's terms, and its owner may restrict or ban your number without warning. You decide whether to link your account, and you take that risk. We can't lift a restriction or a ban.
4. Other accounts you connect
Your Meta ads and property portal accounts stay under their own terms. If a service objects to AskBase's access, it may limit your account there. When AskBase posts a listing to a portal for you, it can tick the portal's terms on your behalf, so read them first.
5. Your clients' details
The client details you keep in AskBase are yours to look after, lawfully, including under Malaysia's Personal Data Protection Act 2010. We handle them only to run AskBase for you. Your data stays yours. The AskBase software stays ours.
6. Your AI staff, and what you send
- AI can be wrong. It can get facts, prices, names, stages or tone wrong. Check its work before you rely on it.
- You send, not AskBase. AskBase doesn't message your clients or publish anything by itself.
- You're responsible for what you send or publish, including anything AskBase drafted, and for following the rules that apply to you as a property agent.
7. Fair use
Don't use AskBase to break the law, to send bulk messages people didn't ask for, or to harass anyone. Don't try to get around its limits, copy it, or take it apart.
8. Your plan, and closing your account
AskBase is a paid subscription. During the pilot we record payments by hand, and we never take card details. If your plan lapses, your account becomes read-only until it's renewed. To close your account, email info@cbksolutions.com.my.
TO CONFIRM: billing and renewal, whether unused credits expire, refunds, and when we may suspend an account
9. Everything else
AskBase is new and still changing: features may change, and things may sometimes break. If we change these terms, we will update this page and the date at the top. Questions: info@cbksolutions.com.my.
TO CONFIRM: the limit of our liability, how we notify changes, and which law and courts apply